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Refund Policy

Please read this policy carefully before completing your registration. It explains when registration fees are refundable and when they are not.

Last Updated: July 2026
01

Registration Fee Refund Window

Registration fees paid to Modeling Modes are refundable only after a period of 100 days from the date of registration. Refund requests made before the 100-day period has elapsed will not be processed.

Eligible for refund: Registration fee, requested on or after 100 days from the date of payment, subject to the conditions below.

02

Decline of Agency Opportunities

If a registered model or their parent/guardian declines, refuses, or fails to respond to an opportunity offered by Modeling Modes (including but not limited to shoots, campaigns, castings, events, or brand collaborations), the registration fee becomes non-refundable, regardless of how much of the 100-day period remains.

Not eligible for refund: Any model who declines one or more agency opportunities offered to them during the registration period.

03

Non-Refundable Circumstances

In addition to declined opportunities, the registration fee is non-refundable in the following cases:

  • The model has already been booked, shortlisted, contacted about, or has participated in any shoot, event, campaign, or casting through Modeling Modes — whether or not that opportunity was accepted.
  • Incorrect, incomplete, or misleading information was provided at the time of registration or at any point afterward.
  • The applicant withdraws voluntarily before the 100-day period, for reasons unrelated to agency error.
  • Any portfolio images, digital materials, certificates, or promotional content have already been prepared, issued, or shared with the model, parent, or guardian.
  • The model or parent/guardian was unresponsive to agency communication (calls, emails, or messages) for a continuous period of 15 days or more at any point during registration.
  • The refund request is submitted through any channel other than those listed in Section 4, or without the required registration and payment details.
  • Any dues, charges, or fees owed to the agency remain outstanding at the time of the request.
  • The registration was made under a promotional offer, discount, or waived-fee arrangement.

Meeting the 100-day waiting period alone does not guarantee a refund — every request is reviewed individually against all conditions in this policy, and Modeling Modes reserves final discretion in determining eligibility.

04

How to Request a Refund

Eligible applicants may request a refund by contacting our team directly with their registration details.

  • Email your request to info@modelingmodes.com with the registered name and date of payment.
  • Alternatively, reach out via WhatsApp or the Contact page.
  • Our team will verify eligibility against this policy before approving any refund.
05

Processing Time

Once a refund request is approved, it takes 21 days for the amount to be released and reflected in your account. This processing time applies to all approved refunds and cannot be expedited. Refund requests may be submitted at any time on or after the model becomes eligible under Section 1 — there is no deadline by which a request must be raised.

A processing and administrative fee, deducted from the original registration amount, will apply to every approved refund to cover onboarding, portfolio, and account-management costs already incurred. Only the remaining balance is refunded.

Refunds are issued solely to the original payer, using the original payment method, and only after the applicant's identity and registration details have been verified. Incomplete or unverifiable requests will not be processed until the required information is supplied.

06

Policy Changes

Modeling Modes reserves the right to update or modify this Refund Policy at any time. Any changes will be reflected on this page with an updated revision date. Continued registration or use of our services after changes are posted constitutes acceptance of the revised policy.

Questions?

Need help with a refund request?

Our team is happy to walk you through your eligibility and the request process.